How do I recover my username?
Use these directions to help you recover your My Account username.
When you signed up for My Account, you had to create a username. If you have forgotten your username, click on the link shown on the sign in page.
You will be asked to enter personal details to confirm your identity, including your:
- Person ID number
- Surname (last name)
- Date of birth
- Last three digits of your social insurance number
You should then receive an email with your username and a link to My Account for you to sign in.