COVID-19 update: To minimize service impacts and ensure the safety of our staff, we’re not accepting paper documents. Please send your personal forms and paperwork through My Account Message Centre. If you cannot access My Account, aren’t a pension plan member or are submitting on behalf of someone else, please contact us.

Submit a form to update your Canadian bank account information

Send us a form if your bank account information changes so we can continue depositing your monthly pension payment directly into your Canadian bank account.

To update your bank account information

  1. Download the Direct deposit authorization form
  2. Complete the form
  3. Submit the form to us with a void personal cheque

Another way to update your bank account information

Update your information in My Account.

You can update your bank account information if you are a retired member.

What you’ll need to update your account information:
  • A void personal cheque

If you do not have personal cheques for your account, please take the Direct Deposit Authorization form to your financial institution for them to verify.